Privacy Policy

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

• Full name
• Email address
• Phone number
• Any message or details you submit through our contact form
• Information provided when booking a call or enrolling in a program

Information collected automatically:

• IP address, browser type, and device information
• Pages visited and time spent on our site
• Referral source (how you found our website)
• Cookies and similar tracking technologies (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide information about our programs, mentorships, and retreats
• Schedule and manage discovery calls and consultations
• Send you email communications, including updates, offers, and program information
• Send you SMS/text messages, if you have opted in to receive them
• Improve our website and user experience
• Comply with legal obligations

3. SMS / Text Messaging Consent

If you provide your phone number and opt in to receive text messages, we may send you SMS communications related to your inquiry, program enrollment, appointment reminders, or promotional content.

• Message and data rates may apply.
• Message frequency varies.
• You may opt out at any time by replying STOP to any message, or by contacting us directly at [email protected].
• Your consent to receive SMS messages is not a condition of any purchase.
• We do not share your mobile information with third parties for their own marketing purposes.

4. Email Communications

If you submit your email address through our contact form or opt in elsewhere on our site, you may receive email communications from us, including responses to your inquiry and, if you opt in, marketing or newsletter content.

Every marketing email will include an unsubscribe link. You may opt out of marketing emails at any time while still receiving transactional communications related to any services you’ve enrolled in.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.

6. Third-Party Service Providers

We use third-party service providers to operate our business and website, including but not limited to:

• Ivorey — for customer relationship management, form processing, email, and SMS communications
• Zoom / other video conferencing tools — for live sessions and calls
• Payment processors (e.g. Stripe) — for processing payments, if applicable

These providers may have access to your information solely to perform functions on our behalf and are obligated not to disclose or use it for other purposes.

7. How We Share Your Information

We do not sell your personal information. We may share your information:

• With service providers who help us operate our business (see Section 6)
• If required by law, subpoena, or legal process
• To protect the rights, property, or safety of Allura Halliwell, our clients, or others
• In connection with a business transfer, such as a merger or acquisition

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale or sharing of personal information (we do not sell personal information)

California residents (CCPA/CPRA): You have the right to know what personal information is collected, request deletion, and opt out of the sale/sharing of personal information.

EU/UK residents (GDPR): You have the right to access, rectify, erase, restrict processing of, and port your personal data, as well as the right to object to processing.

To exercise any of these rights, contact us at [email protected].

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. International Users

If you are accessing our website from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia, where our servers and service providers are located.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected]

Phone/WhatsApp: +61 415 499 661